Property management and trades support handled by trained people working together in one office. Not a platform. Not whoever's available. A team that already knows the work.
That vendor hasn't confirmed the schedule in 3 days. We chase them — not you.
Tenant wants to pay late again and sent a novel to explain. We read it, respond, and document it.
Your HVAC tech needs the go-ahead but the owner's unreachable. We coordinate the loop until it closes.
Your last VA was unreachable half the time and you never knew why. Ours work together in one office. Someone always knows what's going on.
We have 7 years of experience and strong opinions about tenants who say "I'll pay Friday" for the third Friday in a row. You've been warned (they have too). 😄
Not a platform hire. Not someone who watched YouTube videos about property management. People who have lived it, in one office, working like a real team.
Handling inquiries, scheduling showings, processing applications, and getting leases signed — without you playing middleman on every back-and-forth with a prospect who can't decide.
We follow up with the vendor until there's a confirmed date on the calendar — not a "I'll get back to you." We loop in the tenant, close the work order, and document it so nobody's asking you what happened.
From routine check-ins to the hard conversations — late rent, lease violations, noise complaints — we handle it without dragging you into every thread. Owners get clean reporting, not chaos.
We manage the paper trail, the notices, and the follow-through. We know what a pay-or-quit looks like, when it needs to go out, and how to document the process cleanly from start to filing.
Rent tracking, invoice management, payment follow-ups — we keep the numbers moving so your books don't turn into a quarterly firefight. Late payers get followed up. Vendors get paid on record.
For plumbing, HVAC, and contractors — your techs shouldn't be answering calls mid-job. We handle inbound calls, quote follow-ups, scheduling, and invoicing so your field crew stays in the field.
We work with two kinds of businesses — both running on the same fuel: too much to do, not enough hours to do it.
Small to mid-size PM companies managing residential or commercial properties. You need someone who already speaks the language — not someone you have to train from scratch.
Plumbing, HVAC, electrical, and general contractors. Your best people should be on the job — not stuck on hold with a customer or chasing an unpaid invoice.
Most VA agencies are a collection of freelancers who happen to share the same company name. We are not that. Everyone on this team works in one shared office. They talk to each other. They cover for each other. When a situation escalates, someone two desks away already knows the account.
"It's not a great selection of people. It's people who have been through the trenches."
Every VA has a senior lead behind them. Every senior lead has Deryck behind them. That structure is not a sales line — it is how the work actually runs. Before anyone touched a PM account here, they spent years handling 80 to 100 calls a day for US telecoms. T-Mobile, Verizon, Humana. Difficult conversations are not new to this team.
Your VA comes trained to a foundational standard. The only thing they need to learn is your company's specific SOP. That ramp-up is fast because the fundamentals are already there. You're not starting from zero. You're plugging someone in who already knows the work.
We're not a marketplace. We don't match you with whoever's available. You get a trained team that operates like an extension of your own office.
Our team works together in person. That means handoffs are verbal, coverage is instant, and nothing gets lost in a chat thread.
Every team member was trained by someone who handled PM operations end-to-end. Not a course — real accounts, real tenants, real vendors. And before PM, all of us spent years on the phones handling 80 to 100 calls a day for US telcos. Difficult conversations don't rattle us.
Every person on our team communicates clearly and professionally. No scripts being read out loud, no awkward pauses, no "let me check with my supervisor" for things we already know.
We keep our client count manageable on purpose. Quality over volume, every time.
We already work in the tools your team uses every day. No onboarding required on the software side.
"Deryck and his team have been outstanding. They handle everything on the backend so I can focus on growing the portfolio. I don't think twice about what's getting done — it just gets done."
"Best decision I made for my PM company. They actually know the work. No training period, no hand-holding. Just plugged in and handled it."
"I was skeptical at first but they proved me wrong fast. Tenant communication alone freed up hours every week. The response time is genuinely impressive."
"Clear communication, reliable follow-through, and they understand property management at a level most remote support just doesn't. Would not change anything."
"Working with Deryck's team has been a game changer. The accounting support alone is worth it. Everything is organized, accurate, and done without me having to chase anyone."
I started doing property management operations remotely in 2019. One client became five. Five became too many for one person. So instead of hiring strangers, I trained the people I already trusted — people I knew personally — put everyone under one roof, and built the system that became Nine to Five Pros.
Seven years handling maintenance coordination, leasing, tenant and owner relations, evictions, collections, accounting support, and vendor management across US-based portfolios. At peak I was running operations for 400+ properties and supporting companies with over 4,000 doors.
The team handles the day to day. I make sure nothing falls through. That's the whole story.
Billed as a monthly retainer. No per-task billing, no surprise invoices — just a dedicated person who shows up every day and already knows what to do. All rates in USD.
Not sure which fits? Just message us — we'll tell you straight what makes sense for your setup.
Straight answers. No fluff. If something isn't covered here, just message us — we'll tell you exactly where you stand.
No hard pitch. Tell us what you're dealing with and we'll be straight with you about whether we can actually help.
Not ready to talk yet? That's fine. The email works too. 😄
"Give me your 9 to 5 so you can focus on expanding the business."
— Deryck Angeles, Founder & CEO